Last Updated: June 08, 2025
At Vincaeun, your trust matters to us. We are committed to protecting your personal information when you browse or shop at [https://vincaeun.com](https://vincaeun.com). This Privacy Policy explains what we collect, how we use it, who we share it with, and how we keep it safe.
1. Information We Collect
We collect personal information in two main ways:
A. Information You Provide Directly
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Personal Details: Name, email address, shipping and billing address, and phone number.
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Order & Payment Information: We collect order details for processing and delivery, but we do not store your payment card information. All payments are handled securely through trusted third-party gateways like Stripe or PayPal.
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Customer Support: Any details you share with us when contacting our support team (including attachments or images).
B. Information Collected Automatically
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Device & Access Data: IP address, browser type, operating system, referring website, and approximate location.
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Usage Data: Pages viewed, time spent on site, clicked products, and preferences—collected via cookies and analytics tools to improve your shopping experience.
2. How We Use Your Information
Your information helps us run our store smoothly and serve you better. We use it to:
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Process and Ship Orders: Confirm purchases, prepare shipments, and send order updates.
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Provide Customer Support: Respond to questions or issues about our products or services.
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Personalize Your Experience: Recommend apparel or styles based on your browsing and purchase history.
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Send Marketing Communications: Only if you have opted in. You can unsubscribe anytime.
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Improve Our Website: Analyze browsing behavior to enhance site features, speed, and usability.
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Protect Our Store: Detect fraud, enforce our terms, and comply with legal requirements.
3. Sharing Your Information
We never sell your personal data. We only share it with trusted partners when necessary:
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Payment Processors: To securely handle your transactions.
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Shipping Carriers (e.g., USPS, UPS, FedEx): To deliver your order to your address.
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Marketing & Analytics Tools (e.g., Google Analytics, Meta Pixel): To track site performance and run targeted ads.
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Legal Authorities: If required to comply with investigations, subpoenas, or legal regulations.
4. Data Security
We use industry-standard measures to protect your data:
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SSL Encryption: Secures sensitive data during online transmission.
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Secure Servers: Restricted access and monitored systems.
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Compliance with PCI-DSS Standards: For payment security.
While we work hard to protect your data, no online transmission is 100% secure. We cannot guarantee absolute protection but take all reasonable measures to keep your information safe.
5. Your Rights
Depending on your location, you may have the right to:
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Access: Get a copy of your personal data.
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Correction: Update inaccurate or incomplete data.
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Deletion: Request removal of your personal information (in certain cases).
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Restriction: Limit how we use your data.
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Opt-Out: Stop receiving marketing emails at any time by using the unsubscribe link or contacting us at [email protected].
We respond to all requests within 30 days.
6. Cookies Policy
Cookies help our Website work better and remember your preferences. We use cookies to:
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Keep your shopping cart active.
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Track browsing patterns for analytics.
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Personalize your product recommendations.
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Show relevant ads (only if you have opted in).
You can disable cookies in your browser settings, but some site features may not work properly without them.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. When we do, we will update the “Last Updated” date at the top of this page.
8. Contact Information
If you have questions about how we handle your personal data, contact us:
Address: 1707 S Cypress St, Brady, TX 76825, United States
Email: [email protected]
Phone: +1 (325) 721-0055
Form: Contact Us
Support Hours: Mon–Sun: 8:00 AM-5:00 PM CST